Ideal for initiatives without their own IT department
For WooCommerce online stores
For visionary projects that go beyond the ordinary and break new ground.
Express help from WordPress experts.
24/7 support for urgent technical issues.
An investment in the quality and reliability of your website.
Guaranteed security for your online business.
Focus on your specialty, we take care of the rest.
The WordPress Support service is designed for anyone who prefers to focus on their business and entrust the administration of their WordPress site to professionals who will set it up and monitor it systematically, applying best practices and the necessary updates for it to function optimally and without any problems. The service is not available to customers outside of our hosting services.
Focus on the essentials – developing strategies to conquer markets. Free up your resources from tasks related to maintaining client sites. Our professional WordPress Support service ensures the trouble-free operation of the sites you entrust to us.
Provide your customers with first-class marketing and high-quality support by combining your expertise with our services. They will only experience the best of both worlds – Your marketing magic and our technical support.
Your passion is developing code and creating rock-solid web solutions. However, we understand that the next stages – administration, updates, system configuration – can be a burden to you.
Leave those responsibilities to us. With our WordPress Support service, you are freed up to focus on development while we take care of the trouble-free functionality of the sites after they go live.
Thus, your customers will benefit from supreme dev expertise provided by you, complemented by our comprehensive support that ensures smooth operation and security.
Let us take on the technical challenges so that you are free to focus all your energy on developing your business idea or startup. With our expert help, you will receive professional advice and strategies that will ensure you a confident and successful start in the virtual world. Whether it's creating a WordPress site, developing a unique project, or launching a WooCommerce online store, we're here to support you every step of the way.
We offer assistance in restoring access to the WordPress admin interface. If you have login problems that are not related to our system, for example because of security settings like mod security, we can help. Our services include changing your password, updating your email, creating a new administrator profile and other potential solutions to restore access.
We're here to help if you're having trouble opening a page on your site - for example, if you get a white screen, also known as a 'whitepage', or encounter errors like Error 500 or Error 501.
For PHP settings, including file upload limit fixes and memory configuration, you can count on our support. We guarantee to customize your platform according to your specific needs and requirements to ensure continuous and efficient site operation.
If you need a domain change for your WooCommerce website or online store, our team will provide prompt and skilled assistance to ensure a smooth transition and the continued operation of your online presence.
If you are unsure how to enter the correct MySQL user, database or password details in the WordPress configuration file, you need not worry. Do not hesitate to contact us. From our side, we will provide you with the necessary help to set up your platform correctly.
If you notice that your website or WooCommerce online store is running slower than usual, our team can conduct an in-depth analysis to find and present detailed reasons for the slowdown. In addition, we will offer you specific steps and actions to take to optimize and speed up the loading of your site or online store.
If you're challenged to find a specific feature or option in the WordPress admin interface, don't hesitate to reach out to us. We are ready to guide you to exactly where the setting you are looking for is located and to facilitate you with the steps to use it effectively.
When encountering a critical system error such as Error 500, you can count on our support to isolate and resolve the issue. We will analyze and identify the root of the error and provide you with specific steps to fix it, as well as advice to prevent future incidents.
For your convenience and security, we offer the creation of an isolated test environment for your WordPress site or WooCommerce store. With our help, you will have a cloned version of your project hosted on a separate database where you can run tests of new functionalities and updates without risk to your live website.
We are committed to strengthening the security of your online resource, be it a WordPress site or a WooCommerce online store. By adding an additional layer of protection, we will significantly increase the level of security to ensure protection against hacker attacks and other Internet threats, protecting your business from potential risks.
In case you need help configuring the basic WooCommerce plugin for your online store, our specialists are available to provide you with professional guidance and support. Note that this service only covers standard WooCommerce features and does not include additional modules or extensions.
To ensure that your website or WooCommerce online store is running at optimal levels, we will conduct a detailed system audit. Based on our in-depth analysis, we will provide you with guidance on the necessary changes or improvements that will help optimize your online presence. We will take care of all the settings that fall under our expertise. For any additional specific changes or improvements, we recommend that you contact the relevant specialist professional.