Expert WordPress Support

Design

Website design is paid additionally by agreement.

PHP settings

PHP setup may be required when managing your site. Forget about searching for solutions in forums or social networks. The team of WordPress experts from Max1.Cloud is ready to help you. With their support, your PHP problems become easily solvable, leaving you to focus on what interests you – the growth of your business. 

Database connection settings

Database management is a key element in maintaining any WordPress site. Oftentimes, to optimize the site's performance and security, specialized settings such as host configuration, setting usernames and passwords, adjusting the maximum number of database connections, and more are required, depending on the specifics of the hosting service.</p >

For successful handling of these tasks, it is recommended to rely on professional help. The trained expert team specializing in WordPress site maintenance is able to ensure that your database is set up correctly, which contributes to the stability, speed and safety of your site.

Working with backup copies (backup)

Backups are your insurance against any unforeseen situations, allowing you to restore your site to a previous state with ease. The Max1.Cloud team offers expert assistance in creating and restoring backups, ensuring that your valuable content is always safe. With their support, the maintenance and protection of your WordPress site becomes hassle-free.

Change primary domain

Looking for an upgrade for your site's domain? Our team of WordPress experts are available to assist you in moving to a new domain, ensuring a smooth transition and setting up your site to function smoothly. Leave the technical details to us and focus on developing your online brand.

Slow site team help

Noticing that your site is loading slower than usual? Don't hesitate to contact us to perform the full basic diagnostics and find an effective solution to optimize and speed up your WordPress platform. We guarantee to provide you with the support you need to significantly improve your site's performance.

Speed diagnostics and enable caching

Our WordPress experts are on hand to assist in improving your site's speed. After a careful load time diagnosis, we will apply specialized settings to ensure optimization and speed of your WordPress platform. Let us take care of the technical details while you enjoy a faster and more efficient site.

Unable to access site administration

Prevent potential problems related to access to the admin panel of your WordPress site – be it losing login details, changing passwords, or encountering a white screen when trying to login. Our team of WordPress specialists is ready to offer you timely assistance and optimal solutions for all these challenges, guaranteeing you peace of mind and secure access to the management of your site.

Unable to access the site

Having problems with the visualization of your site, such as not loading, the appearance of a "white page" or other errors? Max1.Cloud's team of WordPress experts is here to provide you with timely and efficient support. We will help you identify and resolve the cause of the problem, getting your site back up and running as quickly as possible.

Help with case with missing images

If you notice that the images on your WordPress site are suddenly “disappearing”, don't worry. Our team is ready to analyze and find the root of the problem, offering effective solutions to restore the images and ensure their stability in the future. We are here to support you and ensure that your visual content remains intact and easily accessible to your audience.

Support and work with main menus in Wordpress

Want to master the admin panel of your WordPress site with ease? Our team is here to guide you through all sections and features, ensuring you have a complete understanding of site management. Contact us and master the administration efficiently!

Error support Internal Server Error 500

Are you experiencing an Internal Server Error 500 error on your site? The fast way to a solution is through the WordPress experts at Max1.Cloud. We are here 24/7 to help you fix the problem quickly.

Creating an environment for testing changes (staging)

Before making changes to your live site, test them in a test environment to avoid potential problems. Creating a staging environment enables safe experimentation with new plugins, updates or other changes. Our team of WordPress experts are here to assist you in creating such an environment, ensuring that your tests run smoothly and without risk to your main site.

Suggestions for improving security

To ensure maximum protection of your website, we offer a one-time service upon request. We will suggest the best way to ensure greater security for your site. First, regularly update WordPress and any plugins you use. Use strong and unique passwords for all your accounts. Install an SSL certificate to encrypt your site's data and other methods to better protect your site.

Site security check and protection with Imunify360

We monitor compliance with current security measures, perform virus scans, analyze logs and trace events to identify and remove any malicious code.

Flexible WordPress Support and Updates

Our team of WordPress experts offers a professional update of your core, plugins and themes to the latest versions, ensuring compatibility and stability of the site. Before applying the updates, we perform a test review to avoid problems after the update.
This service (updating plugins and updates) is available on request up to four times a year, giving you peace of mind and site up-to-date throughout the year within your subscription.
If the site is not subject to updates of cores, plugins or themes due to its non-maintenance, it will offered to examine him. If we notice that it is not possible to avoid problems, we write to the client in advance with a proposal.

Contact form settings

If you want to keep an open and effective line of communication with your customers, adding a contact form to your site is key. This functionality not only makes it easier for users to contact you, but also improves the overall impression of the professionalism of your online presence.

Google Map Setup

If you have a physical address for an office, warehouse, or retail location, including a Google Map directly on your site is a great way to make it easier for your customers to find you. The visual representation of your location increases trust and convenience for site visitors. Our team of WordPress specialists is on hand to set up this functionality for you, providing a professional result that will contribute to the better visibility and accessibility of your business space on the Internet.

Detailed report on the performance of your site

We offer you a detailed report on the overall performance of your WordPress site, available upon your request. We analyze the latest error log files and evaluate the state of the database. You receive the results with optimization recommendations and suggestions for specific improvements. We also include a one-time caching setup to speed up your site. This service is available on demand, helping you to ensure the best performance and speed for your online presence.

WooCommerce settings

When launching your WooCommerce store, our WordPress experts provide professional support for the basic settings - from payment configuration, setting up email notifications and shipping options to advice on preparing product import information. It is important to note that the service only covers the import preparation and settings, not including the actual process of automatically or manually adding the products to the store.