WP Basic

WP
Basic

Ideal for initiatives without their own IT department

€11.09/month

(billed annually)

Restoring access to the site and administration

Help to optimize a slow loading site

Basic security settings

Change domain

PHP settings

Support and work with main menus in WordPress

WP Site Optimization

Detailed analysis of site performance and problem report

Set up contact forms
or Google Maps

WP eCommerce

WP
eCommerce

For WooCommerce online stores

€17.92/month

(billed annually)

Restoring access to the site and administration

Help to optimize a slow loading site

Basic security settings

Change domain

PHP settings

Support and work with main menus in WordPress

WP Site Optimization

Detailed analysis of site performance and problem report

Set up contact forms
or Google Maps

Staging environment for testing changes

WooCommerce settings: payment methods, products, deliveries and more.

WP Enterprise

WP Enterprise

For visionary projects that go beyond the ordinary and break new ground.

Contact us

Are you looking for a unique solution tailored to the specifics of your business?

Do you manage multiple or technically complex WordPress sites and need solutions that transcend the standard Business and eCommerce plans?

Let's get in touch and together find the perfect solution that matches your business goals.

Contact us

Compare plans

Features

WP Business

€11.09/month

WP eCommerce

€17.92/month

1. Design
2. PHP settings
3. Database connection settings
4. Working with backups
5. Changing the primary domain
6. Help the team with a slow site
7. Speed diagnostics and enable caching
Included in the price
€107,17
Included in the price
€107,17
8. Inability to access the site administration
9. Unable to access the site
10. Case assistance with missing images
11. Settings for permanent URLs (Permalinks)
12. Support and work with main menus in Wordpress
13. Help with Internal Server Error 500 errors
14. Creating an environment for testing changes (staging)
15. Professional security settings
16. Site security check and protection
Included in the price
€50,52
Included in the price
€50,52
17. Flexible WordPress Support and Updates
Included in the price
€107,17
Included in the price
€107,17
18. Contact form settings
up to 3 pcs. annually
up to 3 pcs. annually
19. Google map setup
up to 5 pcs. annually
up to 5 pcs. annually
20. A detailed report on the performance of your site
21. WooCommerce settings
Additional payment for activities not included in the subscription.
€48.48/hour
€48.48/hour

Description of services

Design

Website design is paid additionally by agreement.

PHP settings

PHP setup may be required when managing your site. Forget about searching for solutions in forums or social networks. The team of WordPress experts from Max1.Cloud is ready to help you. With their support, your PHP problems become easily solvable, leaving you to focus on what interests you – the growth of your business. 

Database connection settings

Database management is a key element in maintaining any WordPress site. Oftentimes, to optimize the site's performance and security, specialized settings such as host configuration, setting usernames and passwords, adjusting the maximum number of database connections, and more are required, depending on the specifics of the hosting service.</p >

For successful handling of these tasks, it is recommended to rely on professional help. The trained expert team specializing in WordPress site maintenance is able to ensure that your database is set up correctly, which contributes to the stability, speed and safety of your site.

Working with backup copies (backup)

Backups are your insurance against any unforeseen situations, allowing you to restore your site to a previous state with ease. The Max1.Cloud team offers expert assistance in creating and restoring backups, ensuring that your valuable content is always safe. With their support, the maintenance and protection of your WordPress site becomes hassle-free.

Change primary domain

Looking for an upgrade for your site's domain? Our team of WordPress experts are available to assist you in moving to a new domain, ensuring a smooth transition and setting up your site to function smoothly. Leave the technical details to us and focus on developing your online brand.

Slow site team help

Noticing that your site is loading slower than usual? Don't hesitate to contact us to perform the full basic diagnostics and find an effective solution to optimize and speed up your WordPress platform. We guarantee to provide you with the support you need to significantly improve your site's performance.

Speed diagnostics and enable caching

Our WordPress experts are on hand to assist in improving your site's speed. After a careful load time diagnosis, we will apply specialized settings to ensure optimization and speed of your WordPress platform. Let us take care of the technical details while you enjoy a faster and more efficient site.

Unable to access site administration

Prevent potential problems related to access to the admin panel of your WordPress site – be it losing login details, changing passwords, or encountering a white screen when trying to login. Our team of WordPress specialists is ready to offer you timely assistance and optimal solutions for all these challenges, guaranteeing you peace of mind and secure access to the management of your site.

Unable to access the site

Having problems with the visualization of your site, such as not loading, the appearance of a "white page" or other errors? Max1.Cloud's team of WordPress experts is here to provide you with timely and efficient support. We will help you identify and resolve the cause of the problem, getting your site back up and running as quickly as possible.

Help with case with missing images

If you notice that the images on your WordPress site are suddenly “disappearing”, don't worry. Our team is ready to analyze and find the root of the problem, offering effective solutions to restore the images and ensure their stability in the future. We are here to support you and ensure that your visual content remains intact and easily accessible to your audience.

Settings for permanent URLs (Permalinks)

Permalinks are a key element in the structure of your WordPress site, determining how the URLs of your pages, posts and categories are structured and presented. They not only contribute to “beauty” and the convenience of your site, but are also important for SEO optimization. If you accidentally changed your permalinks settings or want to improve them, our WordPress experts are available to assist you.

Support and work with main menus in Wordpress

Want to master the admin panel of your WordPress site with ease? Our team is here to guide you through all sections and features, ensuring you have a complete understanding of site management. Contact us and master the administration efficiently!

Error support Internal Server Error 500

Are you experiencing an Internal Server Error 500 error on your site? The fast way to a solution is through the WordPress experts at Max1.Cloud. We are here 24/7 to help you fix the problem quickly.

Creating an environment for testing changes (staging)

Before making changes to your live site, test them in a test environment to avoid potential problems. Creating a staging environment enables safe experimentation with new plugins, updates or other changes. Our team of WordPress experts are here to assist you in creating such an environment, ensuring that your tests run smoothly and without risk to your main site.

Professional security settings

Whether you are starting a new website or managing an existing one, security is a critical element to the success of your online business. Upon activation of your subscription, our WordPress specialists take all the necessary steps to strengthen security through the WordPress Manager tool, ensuring you a secure and reliable site. Trust us for your online security!

Site Security Check and Protection

Our security service covers a comprehensive inspection of your site by our team. We monitor compliance with current security measures, perform virus scans, analyze logs and trace events to identify and remove any malicious code. With our security system, your WordPress site is reliably protected throughout the subscription.

Flexible WordPress Support and Updates

Our team of WordPress experts offers a professional update of your core, plugins and themes to the latest versions, ensuring compatibility and stability of the site. Before applying the updates, we perform a test review to avoid problems after the update.
This service (updating plugins and updates) is available on request up to four times a year, giving you peace of mind and site up-to-date throughout the year within your subscription.
If the site is not subject to updates of cores, plugins or themes due to its non-maintenance, it will offered to examine him. If we notice that it is not possible to avoid problems, we write to the client in advance with a proposal.

Contact form settings

If you want to keep an open and effective line of communication with your customers, adding a contact form to your site is key. This functionality not only makes it easier for users to contact you, but also improves the overall impression of the professionalism of your online presence.

Google Map Setup

If you have a physical address for an office, warehouse, or retail location, including a Google Map directly on your site is a great way to make it easier for your customers to find you. The visual representation of your location increases trust and convenience for site visitors. Our team of WordPress specialists is on hand to set up this functionality for you, providing a professional result that will contribute to the better visibility and accessibility of your business space on the Internet.

Detailed report on the performance of your site

We offer you a detailed report on the overall performance of your WordPress site, available upon request. We analyze the hosting resources - CPU time, memory, PHP processes, check the PHP version, analyze the error log files and evaluate the state of the database. You receive the results with optimization recommendations and suggestions for specific improvements. We also include a one-time caching setup to speed up your site. This service is available on demand, helping you to ensure the best performance and speed for your online presence.

WooCommerce settings

When launching your WooCommerce store, our WordPress experts provide professional support for the basic settings - from payment configuration, setting up email notifications and shipping options to advice on preparing product import information. It is important to note that the service only covers the import preparation and settings, not including the actual process of automatically or manually adding the products to the store.

Why use WordPress Support?

WP specialist

Express help from WordPress experts.

WP Urgent technical question

24/7 support for urgent technical issues.

WP quality and reliability

An investment in the quality and reliability of your website.

WP Guaranteed Security

Guaranteed security for your online business.

WP focus

Focus on your specialty, we take care of the rest.

Who is WordPress Support for?

The WordPress Support service is designed for anyone who prefers to focus on their business and entrust the administration of their WordPress site to professionals who will set it up and monitor it systematically, applying best practices and the necessary updates for it to function optimally and without any problems. The service is not available to customers outside of our hosting services.

Marketing Agency

Digital and marketing agencies

Focus on the essentials – developing strategies to conquer markets. Free up your resources from tasks related to maintaining client sites. Our professional WordPress Support service ensures the trouble-free operation of the sites you entrust to us.

Provide your customers with first-class marketing and high-quality support by combining your expertise with our services. They will only experience the best of both worlds – Your marketing magic and our technical support.



Developer

Developers

Your passion is developing code and creating rock-solid web solutions. However, we understand that the next stages – administration, updates, system configuration – can be a burden to you.

Leave those responsibilities to us. With our WordPress Support service, you are freed up to focus on development while we take care of the trouble-free functionality of the sites after they go live.

Thus, your customers will benefit from supreme dev expertise provided by you, complemented by our comprehensive support that ensures smooth operation and security.



For Wordpress Beginners

WordPress Beginners

Let us take on the technical challenges so that you are free to focus all your energy on developing your business idea or startup. With our expert help, you will receive professional advice and strategies that will ensure you a confident and successful start in the virtual world. Whether it's creating a WordPress site, developing a unique project, or launching a WooCommerce online store, we're here to support you every step of the way.

clock
0:00-24:00 hours
7 days a week